Frequently asked questions
How does Haruta 6550 / 850 sizing compare to sneakers?
Haruta 6550 / 850 generally run larger than standard sneakers. If you wear a US 9, we recommend sizing down to a Haruta 26.0cm or 26.5cm. Since these are leather loafers, a snug fit is essential as the leather will stretch slightly over time to mold to your foot.
What does the '3E' width mean in Haruta shoes?
The '3E' label indicates a Wide Fit design. It provides extra volume in the toe box and midfoot, making Haruta 6550 exceptionally comfortable for those with wider feet or high insteps, which is a common trait among Asian and international customers looking for comfort without sacrificing style.
How much is the shipping for Haruta 6550 / 850 to the US, UK, Europe or Australia?
We are currently offering FREE WORLDWIDE SHIPPING on all HARUTA 6550 and 850 Loafers. Whether you are ordering from the USA, UK, Europe or Australia, you can enjoy our premium doorstep delivery with zero shipping costs. No minimum spend or discount code is required—the free shipping will be automatically applied at checkout.
Will I have to pay customs duties on my order?
Orders are shipped on a DDU (Delivered Duty Unpaid) basis. For US customers, orders under $800 are typically duty-free. For EU and UK customers, local VAT and handling fees may be collected by the courier upon arrival.
Can I return my Haruta loafers if they don't fit?
For International Orders: Yes! We provide a 7-Day Return for Store Credit guarantee. If they don't fit, you can return them for store credit (minus the original shipping fee) to buy the correct size.
For Hong Kong Orders: To ensure operational efficiency, all local sales are Final Sale (No returns or exchanges).