Frequently asked questions
How does Hawkins Loafer sizing compare to sneakers?
Verdict: They run slightly large.
Most Hawkins loafers feature a roomy 3E Wide Fit design to accommodate wider foot shapes.
- Recommendation: We recommend sizing down 0.5cm from your usual sneaker size (e.g., Nike, New Balance) for the best fit.
- Note: For the Soft Loafer, the material is flexible immediately. For the Oliver (Genuine Leather), a snug initial fit is recommended as the leather will mold to your feet over time.
Are the loafers made of real leather or synthetic material?
It depends on the specific model you choose:
- Hawkins Soft Loafer: Made from Premium Synthetic Leather. These are fully washable, water-resistant, and require zero maintenance.
- Hawkins Oliver Loafer: Made from Genuine Cowhide. These offer a polished, premium look, high breathability, and will conform to your foot shape for a custom fit.
What is the difference between Hawkins and Haruta loafers?
Both are iconic Japanese brands, but they cater to different preferences:
- Hawkins (The Modern Choice): Focuses on sneaker-like technology. They are lighter, softer, and often washable. Ideal for those who prioritize immediate comfort, flexibility, and easy maintenance.
- Haruta (The Traditional Choice): Focuses on heritage and structure. Known for their durable, stiffer leather construction that holds a sharp shape for years. Ideal for those who want the classic, authentic "hard shoe" silhouette and don't mind a break-in period.
How much is the shipping for Hawkins Loafers to the US, UK, or Australia?
We offer competitive flat-rate shipping to minimize your costs. Shipping to the USA is $15 USD, the UK is £12 GBP, and Australia is $22 AUD. Plus, we offer Free Shipping on orders over $250 USD / £200 GBP / $350 AUD.
Will I have to pay customs duties on my order?
Orders are shipped on a DDU (Delivered Duty Unpaid) basis. For US customers, orders under $800 are typically duty-free. For EU and UK customers, local VAT and handling fees may be collected by the courier upon arrival.
Can I return my Hawkins loafers if they don't fit?
For International Orders: Yes! We provide a 7-Day Return for Store Credit guarantee. If they don't fit, you can return them for store credit (minus the original shipping fee) to buy the correct size.
For Hong Kong Orders: To ensure operational efficiency, all local sales are Final Sale (No returns or exchanges).