Frequently asked questions
How does Haruta 6550 / 850 sizing compare to sneakers?
Haruta 6550 / 850 generally run larger than standard sneakers. If you wear a US 9, we recommend sizing down to a Haruta 26.0cm or 26.5cm. Since these are leather loafers, a snug fit is essential as the leather will stretch slightly over time to mold to your foot.
What does the '3E' width mean in Haruta shoes?
The '3E' label indicates a Wide Fit design. It provides extra volume in the toe box and midfoot, making Haruta 6550 exceptionally comfortable for those with wider feet or high insteps, which is a common trait among Asian and international customers looking for comfort without sacrificing style.
How much is the shipping for Haruta 6550 / 850 to the US, UK, or Australia?
We offer competitive flat-rate shipping to minimize your costs. Shipping to the USA is $15 USD, the UK is £12 GBP, and Australia is $22 AUD. Plus, we offer Free Shipping on orders over $250 USD / £200 GBP / $350 AUD.
Will I have to pay customs duties on my order?
Orders are shipped on a DDU (Delivered Duty Unpaid) basis. For US customers, orders under $800 are typically duty-free. For EU and UK customers, local VAT and handling fees may be collected by the courier upon arrival.
Can I return my Haruta loafers if they don't fit?
For International Orders: Yes! We provide a 7-Day Return for Store Credit guarantee. If they don't fit, you can return them for store credit (minus the original shipping fee) to buy the correct size.
For Hong Kong Orders: To ensure operational efficiency, all local sales are Final Sale (No returns or exchanges).